Terms & Conditions

Minimum opening orders: $250.00

Re-orders: $150.00

Below minimum charge: a $25.00 below minimum fee will be charged to all re-orders below $150.00.

Drop Shipping for Established Accounts: We will gladly “drop ship” an item to your customer. A $15.00 “drop ship” (handling) fee will be added to your order. No price information will be included with your order.

e-Commerce: All e-Commerce accounts must provide their web site details for review and approval.

Approved e-Commerce / Drop Ship Accounts:

  • drop ship fee for e-Commerce: $7.50 per order
  • credit card information must be kept on file.
  • The email address must be kept on file for invoices.

Trade Name Usage:

  • THE USE OF THE “DESSAU HOME” TRADE NAME WITHOUT OUR EXPRESS WRITTEN CONSENT IS PROHIBITED.
  • DESSAU HOME RESERVES THE RIGHT TO NOT FILL ORDERS RESULTING FROM THE UNAUTHORIZED USE OF OUR TRADE NAME.
  • UNAUTHORIZED USE OF THE “DESSAU HOME” TRADE NAME WILL SUBJECT THE PARTIES TO LEGAL CONSEQUENCES AND DAMAGES.

International Drop Shipments: ALL INTERNATIONAL DROP SHIPMENTS MUST BE INSURED AT YOUR EXPENSE- WE WILL NOT BE RESPONSIBLE FOR DAMAGES TO ANY INTERNATIONAL DROP SHIPMENTS.

Terms: net 30 days from invoice date applicable to customers with approved credit.

Finance charges: 1.5% (18% APR) will be added to all past due accounts. Visa, Master Card, American Express & Discover are gladly accepted.

Returns: All claims must be made within 30 days of receipt of merchandise.
Return authorization required on all returns.
Must be received in original packaging.

Re-stocking fee: 25% of the cost of the merchandise.
Ship via: “Prepaid” UPS / FedEx / USPS.

Backorders: Backorders in excess of $50.00 total are usually shipped once items come in.  Backorders totaling less than $50.00 and those that cannot be completed within 90 days are canceled unless requested by the customer.

Prices are listed by item number and priced in US dollars. Prices are subject to change without notice. Please refer to our web site: www.dessauhome.com or contact customer service at 800-321-9365 for current item and price information.

39 Graphic Place     Moonachie, NJ 07074
800.321.9365          Fax: 201.440.7627        Email: csr@dessauinc.com